2011

• Highly Commended Finalist with Carnival Cruises - Best Technology Partnership - Contact Centre Association Awards
• Finalist - Online Technology Vendor of the Year - Retail Systems Awards

2010

• Winner with Mothercare - Best Technology Partnership - Contact Centre Association Awards
• Finalist with Barclays - Excellence in Customer Service - Financial Sector Technology Awards
• Finalist with Co-operative Financial Services - Financial Sector Technology Awards
• Finalist with Aviva - Best Use of IT in Insurance - Financial Sector Technology Awards

2009

• Winner with Royal Mail - Best Technology Partnership - Contact Centre Association Awards
• Highly Commended with Mothercare - Retail Week Awards
• Finalist with Standard Life - Best Use of Business to Business eCommerce - Financial Sector Technology Awards
• Finalist - Best Technology Innovation: Vendor Solution - Contact Centre World Awards

2008

• Winner with BBC/Capita - Best Technology Partnership - Contact Centre Association Awards
• Finalist with Royal Mail - Innovation in Strategy on a National Level - E-Government National Awards

2007

• Finalist with Barclays - Best Use of CRM Technology - Financial Sector Technology Awards

2006

• Winner with Barclays - Best Use of New Media in Customer-facing Environments - Financial Sector Technology Awards

2004

• Winner - Smart Award for Research and Development - Department of Trade and Industry

2002

• Finalist - Best New Business - East of England Development Agency/Eastern Daily Press Business Awards

2001

• Finalist - Business Innovation - Cambridge Evening News Business Excellence Awards