For the fourth year in a row, Transversal's major contribution to contact centres across the UK and partnerships with our clients were celebrated at the CCA Awards.

For our multichannel implementation at Carnival UK we were highly commended at last night's awards ceremony in Glasgow. Carnival UK attended the awards dinner with Transversal, along with fellow clients John Lewis and AXA PPP.

Recognition in Best Technology Partnership

Transversal and Mothercare have won in the Best Technology Partnership category at the prestigious Customer Contact Association Excellence Awards. The award is recognition for the deployment of Web self-service technology at Mothercare, encompassing its contact centre, Web site and in-store point of sale terminals.