Transversal is the UK’s leading provider of Dynamic Knowledge Management solutions for customer-facing websites and contact centres. Our blue chip customer base includes Direct Line, JP Morgan, Sony Playstation, Fujifilm, Unilever and MFI.
By fundamentally changing the way information is shared between customers and staff, Transversal enables organisations to transform the quality and efficiency of customer service. We deliver the right answer at the right time and eliminate customer frustration and ultimately lost business.
Based in Cambridge, UK, Transversal was founded in 1998 by Dr Davin Yap and Prof David MacKay, a world authority in the field of information theory and neural networks.
Through our close ties to Cambridge University, we employ some of the most gifted graduates and PhDs – enabling Transversal to offer world-class products and services to all our customers.
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