Partner Programme Overview
Transversal Partners is focused on creating long-lasting and mutually beneficial relationships with our partners, adding value to their solutions and giving them an edge over their competitors. We look to partner with consultants, system integrators, and complementary technology partners who are interested in providing Transversal’s industry-leading eSelf-Service and Knowledge Management solutions to customers.
As a partner, you become highly valued within Transversal and our client base.
Featuring the Transversal Partner Portal, the programme offers priority access to valuable resources and unique training.
Transversal Partners will have full access to sales and marketing collateral, product demonstrations, analyst reports, competitor intelligence, technical documentation, training and direct technical support.
Transversal Partners offers the following benefits and opportunities:
- Go-to-market campaigns: Transversal develops joint propositions with Partners to address specific vertical markets and horizontal solution opportunities.
- Generous margins on our market-leading software, providing immediate Return on Investment for our partners.
- Broadening your portfolio of products.
- Presales support team and dedicated partnership program.
- Edge over competitors.
- Sales and technical support.
- Marketing support.
- Demonstration and evaluation software.
- Access to sales and technical training.
We look to invite partners of all types to join our Transversal Partners community:
- Systems Integrators
- Expand your service offerings around customer experience.
- Deliver market-leading customer experience solutions to your customers.
- Achieve market agility and competitive advantage.
- Managed Service Providers
- Reduce IT and development resource spend.
- Reduce agent ramp-up and training costs.
- Reduce staffing costs.
- Reduce handle times.
- Improve first call resolution.
- Improve self-service.
- Provide a consistent experience across all channels.
- Improve differentiation through value-added solutions.
- Digital Marketing Agencies
- Grow a profitable business with recurring revenue streams.
- Provide customer experience solutions with tangible benefits to your customers.
- Build loyalty and stronger customer relationships.
- Value Added Resellers
- Grow a profitable business with recurring revenue streams.
- Provide customer experience solutions with tangible benefits to your customers.
- Build loyalty and stronger customer relationships.
- Independent Software Vendors
- Work together to improve clients' customer experience.
- Increase revenue potential both in the sale of your applications and services, and with the resale and influence of Transversal licences.
- Consultancy Practices
- Provide customer experience solutions with tangible benefits to your customers.
- Build loyalty and stronger customer relationships.
- Expand your service offerings around customer experience.
Partner Prerequisites
- Proactive representation of Transversal Corporation’s products and services.
- Joint go-to-market strategies.
- Regular sales opportunity reviews.
- Attendance and certification on Transversal sales and technical training courses.
Become a Partner
When you join the programme you’ll receive an introduction explaining how Transversal will work with you, how you can engage most effectively with us, and how your Partner Manager will ensure you have access to the right people within the organization.