Results have been impressive, rapid and measurable. They've cut costs and contacts in and can now see what the customer really wants to know then they ask a question.
The future of knowledge is here
Are you still managing knowledge with outdated technologies? Transversal has developed the next generation of knowledge automation solutions to unleash the potential of human expertise and cognition.
This is the future of knowledge.
Promises are easy, results are what matter.
increase in staff productivity
decrease in service escalations
reduction in support costs
increase in customer satisfaction
reduction in new staff training
Standard Life's two million pension customers are confident that all its Independent Financial Advisers are able to quickly and accurately answer their questions surrounding all the pension initiatives.
In this user story, we look at how BMW set out for find a platform able to provide a single source of knowledge to their staff and customers alike, across all touchpoints.
In 2014, Wolseley began a wide-reaching transformation project with one simple concept in mind: to make it easier for their customers to do business with them. Download the case study now to find out how they used our cognitive knowledge solution to help them reach their goals.
United Utilities provides water to over seven million customers across North West England. Its HR department looks after a team of over 5,000 employees with a diverse range of skills and responsibilities.
Trusted by leaders
When you combine the power of Transversal’s knowledge automation solutions with other leading software platforms you get unbelievable results. Learn how the power of Prescience™ can change your business.
Check out the latest news updates from Transversal and our partners
Published on: 13/02/2019
Transversal CEO discusses knowledge at Cambridge “Enterprise Tuesday”Find out more
Published on: 11/02/2019
Analyst Esteban Kolsky blogs for TransversalFind out more
Published on: 30/10/2018