Results have been impressive, rapid and measurable. They've cut costs and contacts in and can now see what the customer really wants to know then they ask a question.
Promises are easy, results are what matter.
increase in staff productivity
decrease in service escalations
reduction in support costs
increase in customer satisfaction
reduction in new staff training
Standard Life's two million pension customers are confident that all its Independent Financial Advisers are able to quickly and accurately answer their questions surrounding all the pension initiatives.
BMW set out to find a platform able to provide a single source of knowledge.
Find out how Wolseley improved performance across their contact centres with Prescience™
United Utilities provides water to over seven million customers across North West England. Its HR department looks after a team of over 5,000 employees with a diverse range of skills and responsibilities.
Trusted by leaders
When you combine the power of Transversal’s knowledge automation solutions with other leading software platforms you get unbelievable results. Learn how the power of Prescience™ can change your business.
Check out the latest news updates from Transversal and our partners
Published on: 14/11/2019
Verint Transversal and Sainsbury’s Argos win at CCA AwardsFind out more
Published on: 25/10/2019
Verint Transversal customers make their mark at annual customer awardsFind out more
Published on: 11/09/2019