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Insights from the Transversal team into our products, technology and culture, as well as best practice guidelines and useful advice on the wider knowledge ecosystem. Never miss a post - subscribe to our blog via RSS!

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Self Service

The AI mix – why knowledge is the essential ingredient

Published on: 12/07/2018

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business transformation automated knowledge

Transforming Business Through Knowledge Automation

Published on: 16/02/2018

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Using AI Knowledge for a No-Effort Experience

Using AI Knowledge for a No-Effort Experience

Published on: 27/11/2017

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Ease of use part 2

Low-Effort Knowledge Part 2: For Editors

Published on: 03/11/2017

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Gaining sales from knowledge automation

Gaining Sales from Knowledge Automation

Published on: 23/10/2017

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Low-effort knowledge

Low-Effort Knowledge Part 1: For Customers

Published on: 03/10/2017

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substance not form

For Customer Experience, AI Must Be Substance Not Form

Published on: 04/07/2017

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sir-david-mackay

There’s nothing artificial about our intelligence

Published on: 12/05/2017

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Crane with wrecking ball demolishing a wall

How to foster knowledge sharing part 4: remove barriers

Published on: 09/12/2016

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Hook a duck game

How to foster knowledge sharing part 3: don't reward, but recognize

Published on: 02/12/2016

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