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Transversal listed in KMWorld’s ‘100 Companies That Matter in Knowledge Management’ for second year running

Transversal listed in KMWorld’s ‘100 Companies That Matter in Knowledge Management’ for second year running

Transversal has today announced that it has been listed in KMWorld’s annual ‘100 Companies That Matter in Knowledge Management’ index for the second year running. Now in its 16th year, the index aims to celebrate companies that offer the tools to analyse, manage and extend information assets to maximize potential for organizations.

In the twelve months since its first listing in 2015, Transversal has gone from strength to strength, pushing ahead with its US expansion and continuing to build upon its impressive UK customer base. Late last year KMWorld named Transversal’s Web Self Service one of its ‘Trend-Setting Products of 2015’, and two of Transversal’s customers – Utility Warehouse and John Lewis – recently appeared in The Institute of Customer Service’s annual UK Customer Service Index, with Utility Warehouse ranked second overall.

Being featured once again in KMWorld’s annual index – which acknowledges organizations that are leading the way in the knowledge economy – is a strong indication of what can be expected from the company in the year to come.

Heather Richards, Transversal’s CEO, commented: “The inclusion of Transversal on this list reaffirms what we are hearing from our customers world-wide – that our Prescience technology makes a measurable difference to their businesses. Cognitive knowledge management improves the customer experience and agent productivity, and we are excited about introducing the transformative effects of Prescience to even more organizations over the next year.