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Verint Acquires Transversal, Creating a New Era in Knowledge Management

Verint Acquires Transversal, Creating a New Era in Knowledge Management

Transversal’s CEO Heather Richards has announced that the company has been acquired by Verint - a leader in customer engagement solutions.

Verint

Together Verint and Transversal will create a new standard for contact centre and customer experience professionals, providing knowledge management solutions powered by intelligent automation capabilities. Both Verint and Transversal customers will benefit from continued Knowledge Management innovation, backed by the resources and commitment to build the next generation of Customer Engagement solutions. 

More information about the acquisition will be available soon. Meanwhile, Transversal clients and partners will continue to receive support and service from Transversal’s Client Success team.