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Event: Customer summit 2016

Heather Richards presenting at annual customer summit

“A fantastic way to learn from others that are on the same ‘knowledge’ journey, and to share thoughts and ideas.”
Customer delegate.

Transversal’s customer summit 2016 was well attended by over 50 customers who represent nearly 30 of the world class brands Transversal is proud to be working with.

Customers who presented this year were BMW, Barclays, RNIB and Whitbread. They shared the successes they are seeing as a result of putting knowledge management at the top of their agendas.

Transversal’s vision and view of the future was presented by CEO Heather Richards and CTO Michael Aston.

The event was chaired by Transversal’s CMO and industry expert, Chris Hall, who empowered the speakers to bring their stories to life, initiating lively discussions and some great questions.

You can view the presentations below.

“The summit helped shape my thinking going forward. I met some great people with whom I can continue to learn from and share experience and knowledge with.”
Customer delegate.

“I was particularly impressed with all the Transversal speakers and those Transversal staff that I encountered on the day. The passion for what you do really came over and it’s clear that you are innovative and solution focused – as a customer of yours that’s something that I really value.”
Customer delegate.


Hayley Firth, Whitbread


Stephanie Birnstiel, Customer Success Manager, Transversal


Suzanne Grey, BMW


Michael Aston, CTO, Transversal


Jamie Dormandy, RNIB


James Leslie, VP Client Services, and Graham Arnold, Pre Sales Consultant, Transversal


Matt Derrick, Barclays Wealth