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Customer experience solutions for connecting people to knowledge

A modern approach to knowledge

Verint Transversal's solutions connect people with the knowledge they need to make a difference with their customers, across every channel and through every interaction. Empowering the customer journey with knowledge ensures you are delivering those exceptional experiences and unforgettable customer service that make you stand out from the crowd.

Organizations that are successful in creating outstanding customer experiences will not only ensure customer loyalty; they will drive significant revenue for the business. To be successful in consistently delivering outstanding customer experiences, businesses need a modern knowledge solution that provides instant access to information that is vital to supporting the complete customer experience.

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Explore our products

customer self-service advisor

Verint KM Pro Self-Service

Learn how Verint KM Pro can ensure customer success with knowledge automation technologies.

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Contact center agent on telephone

Verint KM Pro for Contact Centres

See how Verint KM Pro can improve agent performance through knowledge automation technologies.

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Human resources advisor

Verint KM Pro for HR and the Enterprise

Understand how Verint KM Pro can improve employee productivity using knowledge automation technologies.

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Featured customers

Hear what some of our wonderful customers have to say.

Transform your business with knowledge automation