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Case studies

We are very proud of our customers, featuring leaders in customer service across all industries. View and download some of our customer case studies below and find out how they are achieving success through cognitive knowledge.

Carnival UK, one of the world’s largest leisure travel companies, whose brands include Cunard Line, P&O Cruises, Princess Crui...

John Lewis discovers the true voice of the customer with Transversal’s knowledge solution John Lewis operates one of the busiest w...

Suffolk County Council is the administrative authority for the county of Suffolk, England. It is run by 75 elected county councill...

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