Deliver the experience every customer wants
Transversal goes beyond enabling customers to find answers online. Our self-learning knowledge solution intentionally surrounds online answers with dynamic pieces of content related to self-service inquiries such as related topics, product promotions, service alerts and troubleshooting wizards.
Delight your customers with an online experience that predicts what they will want to know next and eliminates unnecessary escalations.
Transversal’s modern approach to knowledge can help organizations to significantly reduce support costs while optimizing the online customer experience.
Download our data sheet below or visit our Prescience™ Self-Service Adviser product page to learn more about improving customer success with our tools.
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