Get to the right answer two times faster
Our solution provides a fail-safe, frontline customer support service; answering customer queries with the right information every time from one central knowledgebase.
The effect is a dramatic reduction in the number of calls and emails to contact centres – and a huge increase in online sales.
With our solution, agents spend less time dealing with low-level Q&A and more time up-selling and contributing to ROI, turning your cost centres into profit centres.
Download our data sheet below or visit our Verint KM Pro for Contact Centre product page to learn more about improving agent performance with our tools.
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