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Ebooks

Key analysts and opinion formers help steer our business; they ensure we continue to deliver best-of-breed and future-proof solutions to all our stakeholders.

Below you can download Transversal ebooks to help you along your knowledge automation journey.

For Customer Success

Transform the way your customers interact with the next generation of self-service.

For Agent Performance

Maximize agent performance with a suite of next-generation knowledge tools that increases the value of the CRM investment.

For Employee Experience

There is a simple and more efficient way to handle all of your staff-related enquiries. Our cognitive knowledge solution for emplo...

Five Hot Trends in KM

The Internet and digitalization haveĀ transformed the way consumers interact with brands. This paired with the rise in social media...