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Key analysts and opinion formers help steer our business; they ensure we continue to deliver best-of-breed and future-proof solutions to all our stakeholders.

Below you can download Verint Transversal ebooks to help you along your knowledge automation journey.

Top Ten Benefits of Knowledge Management

What is knowledge management? More importantly, do you really know the benefits?

For Customer Experience

Transform the way your customers interact with the next generation of self-service. Download the Ebook and we'll occasionally send...

For Contact Centre Performance

Maximize agent performance with a suite of next-generation knowledge tools that increases the value of the CRM investment. Downloa...

For HR and Employee Experience

There is a simple and more efficient way to handle all of your staff-related enquiries. Our cognitive knowledge solution for emplo...

Five Hot Trends in KM

The Internet and digitalization have transformed the way consumers interact with brands. This paired with the rise in social media...