For Customer Experience
Transform the way your customers interact with the next generation of self-service. Download the Ebook and we'll occasionally send...
Ebooks
Key analysts and opinion formers help steer our business; they ensure we continue to deliver best-of-breed and future-proof solutions to all our stakeholders.
Below you can download Transversal ebooks to help you along your knowledge automation journey.
For Contact Centre Performance
Maximize agent performance with a suite of next-generation knowledge tools that increases the value of the CRM investment. Downloa...
For HR and Employee Experience
There is a simple and more efficient way to handle all of your staff-related enquiries. Our cognitive knowledge solution for emplo...
Five Hot Trends in KM
The Internet and digitalization have transformed the way consumers interact with brands. This paired with the rise in social media...