Telecoms Infographic
Dicover how telecommunications companies are replacing old legacy KM systems with knowledge automation. From a central repository,...
Here you can find a selection of customer experience-focused Infographics that we've produced, based on industry insight and research conducted both by us, and by third parties, as part of our ongoing efforts to evolve and grow our products.
We hope you find the information valuable. Please feel free to share them with your colleagues.
Dicover how telecommunications companies are replacing old legacy KM systems with knowledge automation. From a central repository,...
Download to discover how knowledge enables exceptional customer service for premium brands in the automotive industry.
In this short infographic, we discuss how Verint Transversal has supported it’s BPO partner’s contact centre transformation.
Insurance customers expect consistent information, everywhere Today’s customers expect organizations to provide consistent access...
Empower your staff to reach new levels of productivity, increase employee satisfaction and gain a real competitive advantage. Down...
How efficient is your HR department? Verint Transversal commissioned research company Vanson Bourne to interview 100 UK-based Huma...
Customer service departments in the financial services (FS) sector are failing to resolve, on average, one in every four (25%) cus...
Branch staff receive half the training as online staff As recognition of the importance of customer service continues to grow in t...