John Lewis discovers the true voice of the customer with Transversal’s knowledge solution John Lewis operates one of the busiest w...
When new standards, regulations or schemes are introduced, it's inevitable that many customer will have questions. Without a suita...
Transversal was appointed by RNIB to help deliver a new information, support and advice service by implementing a web self-service...
Currently handling nearly 600,000 customer accounts with the help of over 47,000 independent distributors, Utility Warehouse is re...
Learn how Mothercare unified its customer experience across its multichannel touchpoints, reducing the time and cost for customers...
Norwich City Council looks after a population of approximately 132,000 residents and is the fourth most densely populated local go...
Carnival UK, one of the world’s largest leisure travel companies, whose brands include Cunard Line, P&O Cruises, Princess Crui...
Suffolk County Council is the administrative authority for the county of Suffolk, England. It is run by 75 elected county councill...