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Why a centralized knowledge solution is the power behind a solid customer engagement strategy

Cloud solutions have given us a new reason to rethink and reshape our customer engagement strategies.

There are next generation cloud solutions that are smarter and more innovative that can help you with these customer strategies.

Watch Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

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