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White papers

Key analysts and opinion formers help steer our business, ensuring we can take the best-of-breed and future-proof solutions to our customers.

Below you can download white papers written by Transversal thought leaders and key industry analysts, arming you with facts and best practice insight to help you along your cognitive knowledge journey.

Channel shifting and multichannel enablement in the public sector

Government agencies are constantly searching for ways to serve the needs of citizens more effectively and responsively. More and m...

Corporate memory: the why and the wherefore

A corporate memory is a tool for capturing and reusing the know-how of key managers and employees. It makes vital information as a...

Realizing return on investment for self-service knowledge

Our implementations drive value across a broad spectrum of operations and directly impact the bottom line. Read how your organizat...

Third party integration overview

Although often delivered as a fully-hosted micro-site, Transversal’s knowledge platform, Prescience™, is also available for use in...

Prescience™ API

The Prescience™ API is our flexible toolkit for creating rich integrations with our platform and infusing knowledge into your appl...